Our Vision
We will improve the health of people in remote, rural and regional Queensland.
Our Mission
We will provide excellence in, and access to, primary health care and aeromedical services across Queensland
Our Promise
The furthest corner. The finest care.
Our service delivery across Queensland
Brisbane Base
The RFDS Brisbane Base commenced operations out of Queensland Ambulance’s Terminal at Brisbane Airport in 1995, with the current base location commencing operations next door in 1998.
The Base is exclusively an emergency aeromedical base, providing retrieval and inter-hospital transfers. The terminal facilitates receipt of patients transported to Brisbane by the RFDS, as well as receipt of patients transported by other aeromedical providers such as Queensland and NSW Ambulance Services. Clinical coordination is provided by Queensland Health employed doctors and aircraft tasking by Retrieval Services Queensland.
Bundaberg Base
RFDS Bundaberg Base commenced operations in March, 2002 under a unique contractual agreement with Queensland Ambulance Service. The Base operates as an emergency retrieval base, incorporating aeromedical retrieval and inter-hospital transfer services.
Clinical coordination is provided by Queensland Health employed doctors and aircraft tasking by Retrieval Services Queensland.
Cairns Base
RFDS Cairns Base commenced operations in 1972 following relocation from Charters Towers. It is the largest and one of the longest serving bases in the RFDS network.
Services provided from this Base include remote medical consultations, aeromedical retrievals and primary health care clinics incorporating general practice, child and family health, Indigenous health, mental health, women’s health and health promotion.
Charleville Base
RFDS Charleville Base commenced operations in 1943. Services provided from this base include medical chests, remote medical consultations, aeromedical retrievals and primary health care clinics incorporating general practice, child and family health, health promotion and field days.
The Charleville Base services approximately 622,000 square kilometres of southwest Queensland – an area almost the size of the United Kingdom – extending from the New South Wales border to the Northern Territory and South Australia borders in the west, and the Carnarvon Ranges in the east.
Longreach Base
The RFDS commenced operation in Longreach in July 2004. The Longreach Base is “non-traditional” with its service delivery focusing on Social and Emotional Wellbeing, delivered through a drive-in-drive-out model. The service provides counselling, training and support using psychological interventions for the community. The base also works with other agencies within the five shires it covers, to promote an integrated response to meet the needs of the Central Western Region.
Mount Isa Base
RFDS Mount Isa Base commenced operations in 1964 following relocation from Cloncurry.
The services provided include remote medical consultations, aeromedical retrievals and primary health care clinics incorporating general practice, child and family health, Indigenous health, mental health and health promotion.
The RFDS Mount Isa Base services people living, working and travelling from the Gulf of Carpentaria in the north, the Northern Territory border in the west, Hughenden in the east and Bedourie in the south.
Rockhampton Base
RFDS Rockhampton Base commenced operations in 1995 and operates as an emergency retrieval base incorporating aeromedical retrieval and inter-hospital transfer services.
Roma Base
The RFDS Roma Hangar and Patient Transfer Facility commenced operation at Roma Airport in August, 2014.
Our Roma Base facilitates a Queensland Government funded obstetrician program for people living in South West Queensland.
Townsville Base
RFDS Townsville Base commenced operations in 1996. The services offered from this base includes aeromedical retrievals and primary health care services such as general practice.